Retail & boutiques
Help customers with product questions, availability, and orders.
NEWBuilt for WhatsApp Business
Never miss a customer on WhatsApp again.
Conversia answers enquiries in seconds with your prices, stock and services—day or night—so you sell more while you sleep.
Made for busy teams and growing businesses
WhatsApp conversations, handled
A helpful first reply
Answer routine questions and step in whenever a customer needs your team.
Retail shops✦Salons✦Pharmacies✦Restaurants✦Clinics✦Real estate✦Hardware stores✦Tour operators✦Retail shops✦Salons✦Pharmacies✦Restaurants✦Clinics✦Real estate✦Hardware stores✦Tour operators✦
Always on
Help customers beyond business hours
On-brand
Reply using your business knowledge
One inbox
Keep every conversation in view
Human-led
Step in whenever it matters
Features
Everything you need to turn chats into sales.
Be there when customers are ready
Welcome every WhatsApp enquiry, answer common questions, and keep conversations moving—even at 2am on a Sunday.
Where are you located? answered in 2s
What are your opening hours? answered in 3s
Do you have size 42? answered in 4s
Answers with real context
Add your products, prices and policies once. Your assistant uses them in every reply.
You're always in control
See every chat, step in with one tap, and track the people and deals behind each message.
Instant handover
Hand tricky chats to your team with full history.
Follow-ups
Gently remind customers who went quiet.
Customer list
Every contact saved and organised automatically.
Made for real businesses
One inbox. Every kind of customer conversation.
From a first product question to a delivery update, make it easier for customers to get a helpful response.
Online stores
Keep delivery, order, and product conversations moving smoothly.
Customer support teams
Give your team the context to step in when a person is needed.
Your inbox
Every chat. One calm place.
See the full conversation, keep customer context close, and step in whenever a person is needed.
Conversia inbox
Mhondoro Retail · Sample workspace
Search conversationsCtrl K
AllUnassignedMine
RC
Rudo Chirwa
2mDo you have the 2kg rice in stock?
AI repliedNM
Nyasha Moyo
18mI'd like to arrange delivery to Bulawayo
Needs youFM
Farai Mutasa
41mThanks, payment sent
AI repliedCD
Chipo Dube
1hAre you open this Saturday?
AI repliedRC
OpenRudo Chirwa
WhatsApp · Active now
Today · WhatsApp conversation
RC
Hi, do you have the 2kg rice in stock?
09:12
Conversia assistant
Yes, we have 2kg rice available. Would you like us to set one aside for you?
09:13 · Sent
Handover note
Confirm delivery availability before promising a time.
Suggested reply: “I can reserve one for you.”
Write a reply…
How it works
Live in an afternoon. No tech skills needed.
- 01
Connect your number
Link your WhatsApp Business number in under two minutes.
- 02
Teach your assistant
Paste or upload what customers ask about most.
- 03
Take it from there
Let it handle the chats, and join in whenever it matters.
Doing it alone vs. with Conversia
Manual repliesConversia
Replies after hours
Answers in seconds
Knows your prices & stock
Never forgets to follow up
Costs a full salary
A conversation that keeps moving
Helpful replies, with your team close by.
People first
AI for the first reply. People for the relationship.
Let Conversia help with routine questions, while your team stays in control of every conversation and can step in whenever it matters.
Explore the inbox
Built to support the people behind every customer conversation.
Pricing
Simple plans. Cancel anytime.
Starter
$19/mo
For solo sellers getting started.
- 1 WhatsApp number
- 500 conversations / mo
- Product knowledge base
Growth
Most popular$49/mo
For busy shops that never want to miss a sale.
- Everything in Starter
- 3,000 conversations / mo
- Team handover & follow-ups
- Customer list
Business
$129/mo
For teams with multiple branches.
- Everything in Growth
- Unlimited conversations
- 3 numbers
- Priority support
Frequently asked questions
Clear answers for a confident start.
Learn how Conversia works, how your team stays involved, and what to expect when you get started.
Compare plans01Can I use my existing WhatsApp Business number?
Yes. Conversia is designed to work with your existing WhatsApp Business number, so customers can keep using the number they already know.
02What can the assistant help customers with?
Add your products, services, prices, and business policies to its knowledge base. Conversia uses that information to answer common questions and keep conversations moving.
03Can a member of my team take over a conversation?
Yes. Your team can step into a conversation whenever a customer needs personal attention. The conversation history stays available so they have the context they need.
04Does Conversia replace my customer support team?
No. It helps your team respond to routine questions and stay available after hours, while people remain in control of important or more complex conversations.
05Do I need technical skills to get started?
No technical background is needed. Start by connecting your number and adding the information customers ask about most, then refine your assistant as your business grows.
06How does the free trial and pricing work?
You can start with a 14-day free trial and compare plans by monthly conversation volume and team features. Choose a plan when you are ready, or cancel anytime.
Your next customer is messaging right now.
Set up Conversia today and answer them in seconds.
Get started